Terms of use

Business and contact details

These terms apply to your use of the Pump the Fuel Distribution website and its bulk distribution request services. For product, order or account-related questions, email support@pumpthefuel.com or contact us on WhatsApp at +1 (786) 531-1236.

Using the website

Use the website lawfully and provide accurate details when making an inquiry or order request. Do not interfere with the service, submit malicious code, attempt to access private request records, impersonate another person or use the forms for unsolicited messages. Requests involving regulated products must comply with applicable restrictions.

Product descriptions and labels

Product pages identify the brand, variant and listed unit. Images and source information help explain the product, but packaging and formulations may change. The current manufacturer label governs ingredients, allergens, directions and warnings. Never infer that a product is suitable for an allergy or medical condition merely from a category name or general description. Utility torches require adult handling and compliance with the manufacturer’s instructions.

Pricing and the listed unit

Pricing is provided by quotation in US dollars. Product sizes describe the listed item, not a guaranteed case configuration. Quantities, minimums, case packs, applicable taxes, freight and quote validity must be confirmed before an order is agreed.

Order request and acceptance

A wholesale inquiry is a request for a quotation. A reference number acknowledges receipt, not order acceptance, payment or dispatch. Product availability, quantities, delivery arrangements, final charges and payment terms require written confirmation before an order is accepted.

Payment preferences

Cash on delivery is subject to availability for the delivery address and the agreed collection arrangement. Bank transfers must follow the instructions associated with the accepted order and use the requested reference. No card or banking-login credentials should be entered on this site. Consult the payment information page for the process and contact the business if instructions appear inconsistent.

Wholesale inquiries

Wholesale submissions are requests for pricing and terms. They do not establish minimum quantities, a case configuration, a discount, exclusivity, resale rights or marketplace approval. Any business-specific documentation, supply terms and channel requirements must be agreed separately.

Shipping, changes and returns

The delivery estimate, shipping charges and applicable return terms must be confirmed before acceptance. If an accepted order is delayed or cannot be fulfilled, the business should communicate the available options and obtain any required agreement. Contact the business with your reference to request a change or cancellation. See Shipping & returns for the information required before fulfillment.

Content and brand rights

Brand names, logos and product photographs identify their respective products and remain the property of their owners. Their appearance does not itself establish endorsement of this website. Editorial articles provide general product-selection and usage context, not personalized medical, legal or financial advice. Do not reproduce third-party material from this website without the relevant permission.

Availability, privacy and unresolved matters

The website may be unavailable during maintenance or a service fault. If a submission fails or no reference is shown, do not assume it was received. Personal information is handled as described in the privacy policy. Nothing on this page is intended to remove rights that cannot lawfully be excluded. Any additional terms specific to your order will be provided for your review before acceptance.

Wholesale account applications

Registration creates a login and submits your business for review. It does not guarantee wholesale approval, product availability, marketplace approval or brand permissions. Provide accurate business information and documents you are authorized to share. Protect your login credentials and report suspected unauthorized access promptly. We may suspend access where information is inaccurate or the account is misused.

Most catalog items dispatch within 48 hours of order confirmation, subject to confirmed availability and agreed fulfillment requirements. Orders above $50,000 qualify for warehouse pickup by appointment. Pickup location, timing and all commercial terms are confirmed before fulfillment. Brand-owner authorization and marketplace decisions are separate from your wholesale account status.